FAQ: EnrolmentFind Answers to the most common Questions

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FAQ: Enrolment & Payment

How do I enroll?

This is how you sign up:

Go to our Easy Price Calculator (Please note that this a secure environment for your personal and payment details)
Select your destination and click "Continue"
Select the course(s), accommodation (if required), number of weeks and extra services
Select your Spanish language level (indicative)
Select your start date and click "Continue"
Fill out your personal details.
Fill out your credit card details OR choose to pay by bank transfer.
Once you are happy with all the information, click the "PRINT & SEND" button which sends your enrolment to us electronically and opens a page with a copy of your enrolment form that you can print.
You will receive a confirmation from us with an invoice by email within 1 working day.

Alternatively, send us a note or give us a call on +34 91 4200663 if you require assistance with your enrolment for your Spanish language course.

What do I need to pay and when?

If your start date is less than 28 days away from the day you enroll, you need to pay 100% of your invoice at the time of enrollment. Please note that we cannot guarantee a place for you until the deposit has been paid.

If your start date is more than 28 days away, you are required to pay 50% fo the invoice at the time of booking. The remaining 50% has to be paid no later than two weeks before the start of your course.

What happens if I cancel?

If you cancel your Spanish course, the following cancellation policy applies:

Clients can cancel enrolments within 7 working days from the enrolment date provided the course has not started. A cancellation fee of €55 applies.
Courses and accommodation cannot be cancelled neither wholly nor partially from the original start date onwards.
Clients cancelling more than 4 weeks before the start of their course owe the company 25% of the tuition and accommodation fees plus any applicable enrolment and placement fees.
Clients cancelling more than 1 week but less than 4 weeks before the start of their course owe the company 50% of the tuition and accommodation fees plus any applicable enrolment and placement fees.
Clients cancelling within less than 1 week before the start of their course owe the company 75% of the tuition and accommodation fees plus any applicable enrolment and placement fees.
A separate cancellation insurance can be taken out with the company which refunds the deposit of tuition and accommodation fees [but not of enrolment, placement and insurance fees] provided the cancellation has been made in writing [fax or email] and received during working hours no less than 72 hours before commencement of the course or accommodation arrangement whichever is earliest.
Please note that enrolments for which we have issued a letter of acceptance cannot be cancelled unless written proof is provided showing that the visa application has been denied. An administrative fee of € 100 applies for these type of cancellations.